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April 2020

Combination Welding Certificate Program

April 18, 2020 - January 9, 2021
Jones Hall, Kirkwood Community College, 6301 Kirkwood Blvd SW
Cedar Rapids, IA 52404 United States
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Learn the essential skills and knowledge required to become a combination welder. By enrolling in Kirkwood's Combination Welder Certificate program, you receive instruction in all position welding in the areas of stick welding, MIG welding and TIG welding. Register for the certificate and save on tuition versus registering for each class individually, while earning a certificate that demonstrates your welding skills. The first day of class is mandatory to complete the safety orientation. Classes included in this series: Stick Welding Basic,…

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September 2020

Customer Service Professional Certificate

September 8 - December 10
Kirkwood Center for Lifelong Learning, 6301 Kirkwood Blvd SW
Cedar Rapids, IA 52404 United States
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The Customer Service Professional Certificate gives you the training and certification to work in customer service, call centers, help desks, and technical, finaincial, or administrative support. Learn core knowledge and competencies on how call centers operate, including metrics, required skills and terminology. Focused study and practice on soft skills such as listening, speaking, questioning and de-escalating upset customers will be emphasized. After completing this course, successful graduates will have the certification and related experience to compete for customer service representative positions in…

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